Unable to get a code to reset my password

Kindly be informed that password reset codes may take up to 24 hrs for it to be received by you via SMS.

Please ensure that you have enough airtime on your mobile device and that your message settings have been set to allow messages from unknown sources and your number is out of DND (Do not Disturb) list.

Remember, it is only possible to receive the verification 6-digit code in your phone up to 4 times every 24 hours.